Terms of service
The deal between you and Ruvara, written to be read rather than skipped.
Last updated 24 September 2026
1. Who these terms are with
Ruvara is a registered business name of Charlie St Clair, a sole trader in Queensland, Australia, ABN 89 936 168 692. In these terms, “we” and “Ruvara” mean that business, and “you” means you or the business you are signing up for. Using Ruvara means you accept these terms.
2. What Ruvara does
Ruvara takes photos of your work, applies your brand, writes a caption, and gives you a finished post for social media. It is a tool. It does not promise you customers, followers, or enquiries, and nobody honestly could.
3. Your account
- You need to be 16 or older and running, or working for, a real business.
- Keep your password to yourself. What happens on your account is your responsibility.
- Give us details that are true, and keep them current.
4. Your photos and your brand stay yours
You own your photos, your logo, your words, and every post you make. Nothing here transfers that.
You give us permission to store and process that material only so far as it takes to give you the service: making your post, applying your brand, writing your caption, and publishing it where you tell us to. That permission ends when you delete the material or your account. We will not use your photos in our own marketing unless you say yes in writing, separately, and you can withdraw that later.
5. What you promise us
- The photos you upload are yours to use, or you have permission to use them.
- You will not upload anything unlawful, misleading, or offensive, or anything showing a person who has not agreed to appear.
- You will not use Ruvara to impersonate another business.
- You will follow the rules of whichever platform you post to, such as Instagram or Facebook.
If you break these, we can suspend or close the account. We will tell you why.
6. Captions and AI
Captions are drafted by an AI model. It gets things wrong sometimes. Read the caption before you post. Once you publish it, it is your post and your words. Claims about price, availability, qualifications or licensing are yours to check.
7. Plans, credits and payment
- The free plan is free. Paid plans are charged in Australian dollars, monthly, in advance.
- Subscriptions bought on an iPhone are handled by Apple under Apple’s terms, including refunds.
- Plan credits reset each month and do not roll over. Bonus credits stack on top and stay until used.
- We can change prices, but not on a plan you are already paying for without telling you at least 30 days ahead.
- You can cancel whenever you like. The plan runs to the end of the period you paid for.
8. Connecting Instagram or Facebook
If you connect a social account, you allow Ruvara to publish the posts you ask it to publish, and nothing else. We do not read your messages, and we do not post without you asking. You can disconnect at any time, and the data deletion page explains how.
9. Things we cannot promise
Ruvara is provided as it is. We work hard to keep it up and correct, but we do not guarantee it will be uninterrupted, error free, or that it will suit any particular purpose of yours.
Nothing in these terms excludes anything that cannot lawfully be excluded. Under the Australian Consumer Law you have guarantees that cannot be contracted away, including a right to a remedy if the service is not delivered with due care and skill. Where we are allowed to limit our liability, we limit it to supplying the service again, or paying the cost of doing so.
10. Liability
To the extent the law allows, neither of us is liable to the other for indirect or consequential loss, including lost profits or lost business. Our total liability to you in any 12 month period is capped at what you paid us in that period, or one hundred Australian dollars if you paid nothing.
11. Ending it
You can stop using Ruvara at any time and ask us to delete your data. We can end your access if you break these terms, or if we stop offering the service, and we will give you reasonable notice and a way to get your material out unless the law stops us.
12. Changes to these terms
We will post any change here and update the date at the top. If a change materially reduces what you get, we will tell you in the app first. Carrying on using Ruvara after that means you accept it.
13. Law
These terms are governed by the law of Queensland, Australia, and both of us submit to the non-exclusive jurisdiction of the courts of Queensland and the courts that hear appeals from them. Non-exclusive means you can still bring a claim somewhere else if the law gives you that right. If part of these terms turns out to be unenforceable, the rest still stands.